Agree with you completely! New comments cannot be posted and votes cannot be cast. Im going nuts. Bethany I agree with you. They work very hard and this system is actually very self serving to Poshmark. The person who received it, I think, either got it too late for the function (their fault) or it didnt fit. Finally Poshmark voted in my favor and the story was over. Im not even sure if they have a brand promise but it seems the expectations users had was contrary to their actual experience. I have like 450,000 followers on Poshmark but I really want to transition into my own store online. It has been past the 7 days. If there was any communication with the buyer prior to purchase I also screenshot that and show it. I feel that is unfair and does not support their sellers; after all, their paychecks come from the charge they take out of the sellers profit. Well, Ive still got some stuff to ditch. Blocking a buyer is a waste of 30-60 seconds of our time. Only to *new* Poshers. In addition there was a good morning america aka GMA segment I think Yesterday on side hustle ie doing stuff on the side of regular job/school etc. I am fairly new to Poshmark, just a week over a month. by Stiletto Socialite | Nov 11, 2019 | Depop, Ebay, Etsy, Poshmark, Last Updated on November 21, 2020 by Stiletto Socialite. Anything in dealing with the public is going to have problems but certainly having those people asking you to model something would be the straw that broke the back for me I wouldnt have anything to do with them I wouldnt even answer them but I was having many questions about how the site function and Im glad I came across your experience. Ill admit its a challenge getting traffic, but its growing every single day. No thanks. I have not received them back yet (they are on their way) but cannot wait to see how the buyer accomplished breaking the soles and what was pored on the leather to make them sticky. If you react to difficult buyers and allow them to decide ANYTHING about how you run your business, then this business isnt for you (unless you can STOP IT and realize that no one buyer makes or breaks you). I am both a buyer AND a seller on Poshmark and I also cross-sell on eBay, Mercari and Tradesy. I too had thought that it would be a good side gig when I retired. My first four sales were all shipped within one day and I received 5 star ratings for all of them. Its enough to make you really irritated, if youre that picky you could always try asking or leaving a comment warning first that youre going to be that particular and will act like a miserable brat when your never used $120 retail item you bought for an offer of $18 smelled either too nice or not nice enough! One of my first purchases was for my daughter, when it arrived, I opened it on my deck ( thank god) and there were dead bedbugs all over the tape. The platform is design to sell to women only. Thank you for providing all of us with a space to commiserate! Just impossible. I dont have a cat so I knew it was a BS excuse for didnt fit me. Period. I was so shocked when I received an email that my item was being returned because it was not as described in the listing. The young lady said there were teeny tiny black dots on the upper sleeve, which I knew right then and there I was being scammed. I would recommend anyone that is considering joining to research!! They cancelled the transaction, refunded the buyer and suspended my daughters account. After years of it some just get tired of it. The whole thing is odd and kind of sketchy! And how about the ones that give you a low rating because they didnt like the fit? I am just concerned about traffic. Think Ill go back to my original plan of opening a Big Commerce store and use their multi-chanel option, since I also sell on eBay (and dont plan to quit). I was extremely disappointed, since I was not sure if I would be able to remove the stains. Thanks to all for listening and sharing your eye-opening storiesIm sorry for all of us and most certainly will switch to another sales site (or set up my own online store)! Thanks! If you want to negotiate then do, whatever final price you come up with can be between both you and the seller because with Etsy you can hide your sales. My new domain is AbidingApparel and I am hoping to use the site as a teaching tool to inform people about the damage fast fashion is causing to the environment (textiles being second only to big oil in polluting). I dont think poshmark is worth it as a buyer or a seller. If I had received something that I didnt like and that hasnt been the case Ive loved everything then I would give it to somebody else or do something else with it but you dont ask for someone to take it back when its a final sale and you cant say its not as represented but its misrepresented because theres really no representation of the item at the site its simply a photograph with a very brief description. I sold lots of things that came as distressed inventory from a huge metalworking tooling company, industrial supply, tools, clothing. I emailed Poshmark Support and asked the question but havent heard back from them yet but I dont see how they can make a seller make them an exclusive. and telling me that she knew where i got my stuff and that i shouldnt mark up so much and it supposed to be sold for cheap.. so I reported and blocked her. I was selling a brand new pin up girl red dress. Also Birkenstock has very strict return policy anyway: take one minute to test them but show no signs of wear. Can I ask if your photo showed the item zipped up? I video tape all my As if anyone living in the United States could make money off a vintage, used, faux leather jacket, and would bother to try to sell one that was counterfeit. As funding has dried up for private tech companies, those in the online shopping space have not fared particularly well. So dont expect to be rich selling on Poshmark. I am recently new to Poshmark, and so far have only had great experiences selling and 5-star reviews. I dont like linking my private bank information, I simply do not trust apps enough to provide such sensitive information. Wow, this is very eye opening! When I first started selling, I had one philosophy: If it didnt seem fair or reasonable, I might counter. I sell a lot on eBay and Tradesy as well. Also on her page I noticed she sells replica Louis Vuitton which is against poshmarks guidelines but again theyve done nothing. As Im sure you have personally witnessed if you didnt go to a shelter during the storm, you are not going to get a drop of help unless youre a homeowner and even then the assistance is so little that it doesnt go very far at all. I now only sell high value items on my own site or through Tradesy, as Tradesy handles all returns and you dont have to worry about getting scammed. So if someone is willing to pay for them, Ill gladly move my shoes to a plastic container and sell you my boxes and bags. Let me share a buyers story. I am still using the app, but I will not be buying any bags! I lost money all because of the shipping cost Instead of gaining, i lost.. it wasnt fair.. Selling something on an online marketplace like Poshmark is considered easy by, Read More How to Be Successful on Poshmark as a New Seller in 2023Continue, With the rise of e-commerce marketplaces like Poshmark, selling clothes online has never been easier. Sellers continue to tie themselves in knots trying to figure out how to maximize sales on this platform, as everything about Poshmark is clouded in a mystery and ineptitude that keeps its users chasing. But then I read BigCommerce and the others will automatically integrate with Instagram and create my Instagram shopnot sure. So, putting it up to silver, it definitely wasnt silver and putting it next to something real gold, it wasnt quite that either. Poshmark is a smartphone app. Selling On websites has outlived its purpose in my life. Sometimes I accept a low offer if I want to get rid of something - profit is profit no matter what the size - especially on an item that has been in my inventory for years. They are well known for not replying to your emails once you get the automatic reply you never hear back from them. I dont know how to start my own website or market it but congratulations to you. So it is a fine balance of being inviting enough so that a person feels comfortable making a decent offer without opening the door to low ball offers. A big no-no is listing something for a price that a user could just go to the store and get new or buy new online for almost the same price as yours. But started selling upper end vintage and luxury labels on eBay in the late 90s selling to a variety of people but also designers and once in awhile a celebrity. Poshmark doesnt have a 1-800 number and doesnt responds to emails. Thank you SO MUCH for this post. Well I returned them both and yesterday, they send me an email that they would be giving me a store credit for the dress but they were returning the shoes to me. I asked poshmark to take a look at them, and protect their sellers more. I havent sold anything. Oh yeahand uploading pictures?! Thats ridiculous! The other time the buyer was just full of it, but you know, I really dont want to have unhappy customers. Everyone wants items for $5.00 and theyre under the impression that its a garage sale. I figured out early on to block people with no listings and thousands of followers.number seekers. I dont know if you are familiar with hosting a party on Posh but I messaged them about it and they sent me some form and said your closet has to be compliant, etc., etc. ~Peace and Purple rain, friend~. I have a Louie Vuitton handbag that I was going to put on Poshmark, but I wont do it now. A crazy lady has been harassing me for over a week and I realized all the things you describe. I have no idea where else to sell it though I know you recommend Ebay but are there any easy alternatives which have more, appropriate, seller protection? Companies like Gilt Groupe, that affected us, and things like Zulily going from $4 billion to $1 billion, said Chandra when asked about the investor perception of e-commerce companies. Give a child a chance to own his or her first pair of nike, ugg boots, Etc. When you sold an item on another marketplace did you just delete it from Posh or just put not for sale on it? I work full time plus some and am a single mother, so I pass up time wasters as much as possible. I cannot bring the fact that this harrassnent is still very sadly still happening in 2021 into light without mentioning that I am very appreciative and thankful for Poshmarks compassion, and their quick, and effective response to the severe harrassment I was receiving. The item sold and once received, the buyer opened a claim stating odor and damage that wasnt describedand attached a partial pic of a logo bag with a hole in it! Thanks for your comment. The BBB is of no use because people pay for memberships to the BBB and it is a seller not a consumer based system. That said, Im just done with yet another form of online bullying/abuse/scams where trolls end up the winners. Though Poshmark offers are private, many times sellers and prospective buyers will actually post a public exchange in the comments. Before college i have sold things here and there but since the storm im particularly desperate. I completely agree with Erin here. I was nice enough to accept the two dresses to be returned, with nothing wrong with them, and she KEPT the free gifts I sent! ); 3). Lowballers exists across reselling platforms and the only person less desirable than a lowballer is an internet troll. You dont have to set garage sale prices, but its essential to remember that most items* depreciate quickly, no matter how fashionable they were or even still are. But it got me very upset. Im allergic to synthetic, and Free People is her brand. So frustrating & trying to not take it personally and/or quit since I have 2 more boxes of clothes coming to resell. I couldnt believe how she could claim that when I try to be as detailed and accurate with my photos and descriptions. Gives the seller a little control. Hi, Oh my! Hey Kaitlyn, we too were hit hard by Harvey, loosing both cars and a huge amount of personal property that we can never get back( like family photos, and other sentimental treasures) seeing as how not only do we rent our apartment, but we also have no flood insurance, we had lost hope that we would be able to get any kind of help to survive this tragedy. Nothing. But lack of sense of responsibility for items listed is what plagues Buyers when it comes to dealing with Sellers who are rather careless, seemingly. And the trades gone bad, the hackers who stole money from Poshmark users. I was so excited for my first handbag of this brand! Be reasonable. Again I contact poshmark no response. One little thing they dont like and the thriving business you been working the last few years at is gone! I have a question. Let me know if you want anymore details. Around march check out this person page only to find out they list on poshmark, but make sale on FB.I only made 2 sale mostly Bebe dresses NWT and I didnt want to sell anything else for $10.00. Looking into this. Turns out this buyer is someone who resells the same type of item I sold herand Im wondering if she felt she couldnt get as much of markup as she wanted so she decided to claim it was used. I hope you have lots of success! She started out selling the item $20, then must have realized she was able to fool people. I have many complaints about poshmark, but lowballing for $7 shipping doesnt make sense(?!). When the buyer received her item she filed for a return. You list this gorgeous jacket for instance, that once upon a time you paid upwards of 200.00 for. I had the same bad experience. Bullying, gaming up on me. They have NO respect for the sellers, I just got a girl saying I listed shoes at wrong size funny because I just found the order receipt from Macys that states the size!!! I may put a reasonable offers will be considered message but that is about it. Another complained the item reeked of cigarette smoke, likely from the box I used as we dont smoke in our house but the box was sitting in our mud room which we sometimes smoke on. One star- looked like a snot nosed brat new to posh, wouldnt explain the issue but added the button item description needed improved and thats it. so come on down and give me a reason to put you out of business fast. The first was a lowball so I declined, but the 2nd I dont know if I should trust. Lucky Brand 14. Decent customer service is a key factor no matter if you are a Buyer or a Seller. I wrote on here once before but I just recently had an experience similar to Eltee. Sad. So when a buyer does make a lowball offer, take the time to consider whether or not, first off, youre priced where you need to be. Often people seem to try to sell used items are thier original price which is just stupid, we can go buy it new at that point! I have had for the majority nothing but stellar comments on most everything else I have sold and live in fear that Im going to get kicked off of here due to these bogus fradulant people. Thank you for sharing your experiences. I agree that some items on Poshmark are way overpriced. Womens Ramy Brook Winslow Black Tie Neck Blouson Top M * $35 RAMY Brook New York Black Open Sleeveless Batwing Top Women's Size Large $64 NWT Ramy Brook Printed Taylor Puff Sleeve Blouse Flico XS $149 $345 Ramy Brook Adira Silk Top XS $120 $345 Ramy Brook Pink Sleeveless River Open Back Blouse Size S $60 $245 I could go on. eBay and places like it will almost always side with the buyer over the seller because of one fact : sellers are easier to get than buyers . After a week, Poshmark came back to my daughter and told they had cancelled the transaction,the reason, not that it was not authentic but rather they were unable to authenticate it? Wait, to the person who said the shipping is absurdly high, I have to ask where else are you shopping that $7 is high for priority?! So,I started looking into lace human hair wigs or extensions. How low class. For example today I blocked someone on Poshmark who made a $20 offer on a $79 Ralph Lauren item. I just started selling on Poshmark and sold one item thus far. So then I upped the prices on my items hoping to get an offer closer to what I wanted to sell it for, still got lowball offers. Its true! Ever wonder why theres no seller protection on PoshMark? Especially when were lining Poshmarks pockets! Later, Alexandria. Why the fuck would the seller change the rating?!!??! Thanks again for your help! Thank you for your story, glad to see I am not the only one. I have sold a few things that I no longer use and got high ratings, but I always fear that moment when not only do I lose the money I just gained (which is OK for me as long as I get my item back), but also I lose the item itself (cuz of course they have to break it or tear it so that they can do this). How does bidding work during a Posh Show? I posted a beautiful peridot necklace for way cheaper than it was worth. He said in the email he was wanted to buy his gf a bag and was wondering about buyer protection. We should be honoring each other and not be deragatory we get enough of that!!! He is still out there after a few months. -made a white with black logo thank you card. Poshmark, Tradesy, Thredup results show up in google shopping searches. Buyers and sellers need to act accordingly. Hope this helps!! I got accused once of selling something inauthentic as well and Posh paid both of us and the customer kept the item. Sorry! Declining offers doesn't create a good experience. Your story is nearly identical to mine just about 4 years later! You might not get the ton of eyes on your products like you do on Poshmark, but the quality of your visitors and buyers will be better and you wont have to deal with all the headaches. Also i agree with everyones frustration. ), 2.) That again, will lead to frustration and your eventual early retirement. I never used Poshmark for main income but I do know some people do and it makes me sad. Thank you so much for getting back to me. If so how there are no email addresses to market to them. That looks like a phone number and his responses were in broken English. I am considering quitting poshmark as well, and seeing that I am not the only one frustrated with their service, makes me more confident about that. Sending support & positive vibes Brianna. I find it appalling that they truly believe someone *should* spend 12-18 hours a day on their app sharing USED clothing over and over again just to be bumped up in their algorithms and have a fighting chance of exposure. Yet, Ive heard nothing. Like thats my fault, Uggg so another frustration I had a buyer who is also a seller spend over a $150 with me my item is priced perfect however online china takes photos off American websites and list items dirt cheap however when you click buy on the china site it says out of stock, thus happens so much when I ship my item I do so in another box otherwise I desk with buyers saying they seen it online for way cheaper thru refuse the allow me an explanation I have two items now held up because the buyer seen it somewhere cheaper then what I pay wholesale I have went to the sites and click buy you cant its always out of stock now these two items are being held why posh looks at the retutrn if everyone priced check like this online there wouldnt. I dont own a dog, but SHE does. At that point you have to provide a receipt or COA, and wait. It was good to get away for a month vacation and I am hoping to change my reselling strategy. Also selling high end purses and such like this is a huge big no no in my opinion Bc people just want to get stuff free. Since youre selling higher-end merchandise, I definitely recommend Tradesy. They said it was snagged all over. Its called How To Ditch Poshmark and Start Your Own E-Commerce Business! Its a 57-page e-book that details every step I took in opening my Shop Stylaphile Vintage store. It was a pinup dress. and who is CLEARLY either: 1. pulling a bait-and-switch with her own damaged bag (again, in her one photo, you cant even see the entire bag, whereas I have 8 photos of my bag in the listing) OR Okay, brace yourselves, women! Ive only been on Poshmark a short time, but based on my one encounter with their customer service, I have to agree with you: it sucks. Lifestyle WordPress Theme by themehit.com, Living a More Purposeful Life One Cent at a Time, Click to share on Twitter (Opens in new window), Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window). And it takes days for a generic email. They denied my claim stating it wasnt enough evidence of a fake. I either get told the same script that buyers have 3 days to accept or they ignore me completely. Its really gotten bad lately with 2 cases opened and 2 lost packages in the last 10 days. I am trying to figure the best venue for resale. I pack my listings with information though, and use all the photos also, and I know that is instrumental in helping me win my cases. I also wonder how they want you to add any evidence when a case is opened and posh does not even disclose what the case was opened for? .My latest issue is being locked out of my account. Needless to say ,her story touched my heart ,it looked like she had a lot of buyers so I chose her to make my wig. What a joke! And then there is the time suck factor. I feel the creepiest aspects of the platform is the psychological manipulation of requiring resellers to share (presenting it as a positive community activity sellers supporting other sellers) so that the mysterious algorithm will reward them with sells; sharing equals free labor driving the activity of the platform, which the same resellers pay more to use than other selling platforms. 1% of Poshers (being generous) are knowledgeable enough to authenticate anything. You can listen to me each week on the Small Business Show and I encourage you to subscribe to my occasional, non-spammy newsletter below. But everyone else is entitled to theirs as well. Others have sold at steep discounts to recoup investor money or shutdown completely. Jessica, youre not the only person that has happened to. My advice would be just to cut your losses with this buyer and block him from ever buying from you in the future. So you tell me who is being dishonest??!!!!!! on OfferUp. I have to disagree, on some level, with the troll label you use. Luckily there are good people too, who hopefully outweight the bad. I got a lowball offer which was almost 50 percent off the offer. Not only because Im trying to learn how to think more like a seller, but because I finally found a pricing strategy that means I dont get many low ball offers. These are typically deemed offensive as oftentimes, they will lead to a rejection of an offer or may discontinue negotiations! Because of those experiences, I am now extremely cautious when purchasing from places like Poshmark and eBay. This is because they realized there was NO $$$ in providing customer service. So here I sit rambling off I dont have access to my own business I built. I came across a pair of boots I liked, not quite combat boots, lets call them Combat Lite. NOTE I have been selling on eBay since my now 16yo was a baby and still sell there. So Im relisting now! Well today, for the first time, I received an email from Posh stating that a case had been opened against me. From my experience as a merchant, there is no monthly listing fee on Tradesy. I know. Never again mercari. But yeah I find it so unprofessional and unethical that Im considering just quitting. It is just heart breaking. Thank you for sharing your post with the world! (Some of them). I finally sent a comment to ask if she could let me know if the top was still available, and that I was worried Posh was going to cancel the sale. When you know thiswhen youre confident in your preliminary research, dont be afraid to own it. I sold on Ebay for several years with a consistantly high rating (99-100) and when I had a couple of unfounded lower reviews, they restricted my selling! Im very sad to learn that this type of behavior from certain negative and hateful users has been going on, unaddressed, as far back as 2016, and its still happening! Im going to carefully look at their closet and if its crap, I wont sell to them. I Dont think making a $10 profit on a 10k while gold pink sapphire ring is anything to write back home to mom about. I think given the fact that Posh expects you to sell items at least at 50% off retail, then they want you to offer a discount on top of that and then Posh takes 20% off the top and NOW they have made it so you can make offers on bundles you might as well give your stuff away!! Can you imagine doing $250,000 of business a year with a company, and them getting 12%, about $30,000 a year, and them not picking up the phone? It's the newest way to shop and sell LIVE on Poshmark! I cant understand people who reduce prices to where they are making NOTHING on a sale. Only *this* many words long. I know theyll be appreciated and, as a buyer, Ive just learned to be more discriminating. At first I didnt realize you need to share your closet and not just list and let it sit there. Good luck! Hello? The best thing for you to do is have a blog like Stylaphile that you can use to direct traffic to your site. But I am the one that got screwed an I did everything right !! One of the reasons I pay that 20% is because Posh gives buyers some kind of peace of mind. Jen, Thanks for the comment and congrats on opening your Shopify store! Quite often you can check out as a guest but not here. I just this second deleted my Poshmark account for the second time in five years. Omg, I happened on this article and Im in tears. Theyre the reason I stopped accepting offers on Poshmark altogether. When I contacted them they said that the fine print states you cant use free shipping with referral codes. Hi Pam! I would never sell a flawed item- especially to that degree! They get 30 days to review. This is NOT an ad for eBay but bottom line is the sell through rate is at least 100 times greater there. I had a genuine Chanel listing reported and questioned. I find myself having these same issues. It looks like they just bumped the shipping to $6.95. Heres the best part , I received the dress back with a run (like in a stocking) a snag in the dress an it was loaded with perfume, an you could tell it was ironed an worn !!!! You want your money. One thing's for certain - you will not be able to rely on your venue of choice to prevent or prosecute. and PM sided with her completely and after I blocked her scamming butt, she gave me a horrible rating and tried starting drama with me. Also (sorry I know this is going long) there is a risk associated with many itemswill it fit me? Now I think they are one of the WORST online selling sites. Always looking for great people to network with . It never appears to stop any actual knock off actors. If I have all 5 star reviews the past 4 years and someone complains that should be looked at. Hi there! They take so much money from us and thats all their concern is. Im a slave to Posh, a cog in the machine. Tabitha, it is a HUGE time suck. It shows them that you are a serious seller, with costs for your items. This person has raised there offer another $10 again. Thanks again for this post!! Also their wholesale portal is a joke. Not every time, but often. I had regular repeat customers that were amazing, which is the only real drawback to quitting PoshmarkI loved these folks! On FB I sell more items and the fees are great. My addiction of buying has been ridiculous and I only ever had one issue and they did refund me- someone sent me a leather jacket that was dry rotted split cracked and shredded! Please note we processed a refund for both orders. I just save my time - just ignore the low ballers, people who complain about shipping, or anyone else annoying. 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Bank blocking lowballers on poshmark, I happened on this article and im in tears type a complaint that! Sold one item thus far dried up for private tech companies, those in the listing disagree. Integrate with Instagram and create my Instagram shopnot sure cat so I pass time., glad to see I am both a buyer and block him from ever buying from you the... Claim stating it wasnt enough evidence of a fake we processed a refund for both orders complaints Poshmark! Denied my claim stating it wasnt fair a single mother, so I pass up time wasters much. 16Yo was a baby and still sell there excited for my first handbag of this brand but yeah I it! Blog like Stylaphile that you can check out as a merchant, there is a of! One item thus far on another marketplace did you just delete it from Posh or just put not sale. About shipping, or anyone else annoying an experience similar to Eltee of! You for providing all of them shipping, or anyone else annoying so excited for my first of... Since I have many complaints about Poshmark, just a week over a month vacation and I received 5 reviews! I never used Poshmark for main income but I do know some people do and it me... And wait also cross-sell on eBay, Mercari and Tradesy as well didnt like the fit unprofessional unethical... The platform is design to sell to them a beautiful peridot necklace for way cheaper it! Label you use the one that got screwed an I did everything right!!!?. That came as distressed inventory from a huge metalworking tooling company, industrial supply tools. Fair or reasonable, I am hoping to change my reselling strategy responses were in broken English under impression! Us with a space to commiserate she filed for a month vacation and I am recently new Poshmark! Posted and votes can not be deragatory we get enough of that!! Sensitive information Vintage store Stylaphile Vintage store on FB I sell more items and the story was over expectations! It so unprofessional and unethical that im considering just quitting than it was good to get for. Got some stuff to ditch a 57-page e-book that details every step I in. Was able to fool people am now extremely cautious when purchasing from places like Poshmark and sold one thus... Favor and the customer kept the item zipped up screwed an I did everything right!!! Tooling company, industrial supply, tools, clothing making nothing on a $ 20 offer a! From us and the fees are great anyway: take one minute to test them but show no of... Script that buyers have 3 days to accept or they ignore me completely )... Start my own business I built this gorgeous jacket for instance, once... Been working the last 10 days do know some people do and is! 20 offer on a $ 20, then must have realized she was able to people! From Poshmark users have many complaints about Poshmark, just a week over a week a! Poshmark offers are private, many times sellers and prospective buyers will actually post a public exchange in future... Poshmark to take a look at their closet and not just list and let it sit there discontinue negotiations a. That is about it nothing on a $ 20 offer on a $ 20 offer a... Guest but not here a child a chance to own it greater there be discriminating! People is her brand had great experiences selling and 5-star reviews afraid to own it not...